Oct
16
    

Outservicing Your Competition - By Don Farrell

16-10-2009 » Hotel industry news

Generally speaking, we all know how bad service in America, and in fact the entire world, has gotten. A simple question about your healthcare insurance takes how many computer generated transfers, greetings and menu driven options before you finally get to talk with someone and then…you hope they understand English and will be receptive to your needs?

More: continued here

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