Faculty members in The School of Hospitality Business have been studying Emotional Intelligence (EI) in the private club industry and the automatic merchandising industry for a number of years. Their latest research, just published in the January 2009 issue of the Journal of Human Resources in Hospitality & Tourism, and supported in part by a grant from the National Automatic Merchandising Association (NAMA) foundation, studied the contribution of emotional intelligence to social skills and stress management skills among automated foodservice industry executives.
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